A LITTLE HELP
Let’s make this easier.
For account access or questions about a required document, contact your agency using your usual phone number or email.
Sending a document
- Open the document from your homepage.
- Choose a clear PDF, JPG, or PNG under 3 MB.
- Enter the expiration date printed on it.
- Select “Send to my agency.” The status changes to “In review.”
After your agency reviews it
An approved document shows “Current.” If something needs to change, you’ll see a note explaining what to send again.
Trouble signing in?
Use the email address your agency invited. If you need a new invitation, ask your agency administrator.
Forgot your password? Request a reset link.
This portal does not monitor urgent concerns. Use your agency’s established contact procedures.
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